My office orders from Juniors 3+ times a week. On this last order today - we had to split the payment types so it was essentially 3 different orders coming to the same location which just so happens to be almost directly across the street and they charged us 3 separate delivery fees for a total of $6.00. I didn't notice when I went to grab the food and even gave an $8.00 tip for running across the street! When we called to ask about this triple we were told if you break it into separate orders the system automatically charges a delivery fee and they refused to give us any sort of credit. Needless to say - they lost us as customers over a $4.00 charge.
It's good. Friendly employees, good food and it comes out quickly. I've been there twice, good both times, I'll go back.
The food is okay, but the CUSTOMER SERVICE is Horrific! I called to place an order for delivery and asked if the buffalo chicken salad came with grilled or fried chicken and the man who was taking my order said it can come either way. I asked if I could have a chicken sandwich instead and was given attitude and asked “ which did You want.” I said I would prefer a sandwich/wrap. He said ok that will be 35 minuets for delivery and I repeated 35 minutes? ( I’m one block over) He then said “ well you can come pick it up yourself.” I was shocked by the attitude and asked if I had done or said something to upset him and he said “ you asked how long it would take and I told you”. I then canceled the order because I felt disrespected and like an inconvenience. Need better customer service especially at 2:30 in the afternoon when it’s not lunch or dinner rush.
So I ordered a large pizza, buffalo chicken calzone, mozzarella sticks, and fries. The food was great. The pizza is literally perfect along with the fries .. the calzone was a little sweet with a bit too much cheese.
I order from here all the time. Usually the Brazilian steak tips, the steak bomb sub, or a pizza. But whoever the cook was tonight outdid himself. My boyfriend and I ordered the Brazilian steak tips, and they were cooked PERFECT! The fries were crispy and the rice was delicious even on its own. Hats off to the cook!